OptimediaLabs.ca offers free shipping on orders over $200 to customers within Canada and the United States. We ship items quickly and provide a tracking number. However, some exceptions apply. Customers in UPS and or Canada Post "extended coverage areas" do not qualify for free shipping. States and territories outside of the continental U.S. are also excluded. The exact cost may vary depending upon the order size and customer location.
Some examples of extended areas include islands (Newfoundland and Labrador), remote rural townships and sparsely populated regions. Canada has more areas of this type than the U.S. If you're not sure if you live in an extended area, please send us an email inquiry before purchasing. Be sure to include your full ship to address. We will check to see if you qualify for free shipping.
If a customer lives in an extended area and uses the free shipping option on our website with thier online purchase, Optimedia Labs may request payment of a shipping fee before we ship the items. In this situation, the customer can pay the extra shipping fee or cancel the order and obtain a refund.